COLOR / WASH & CARE

Conditions of Sale , QC and Color Coating Quality 

 

Please read these conditions of sale carefully before ordering any products from our website www.jibbijug.com.au.

This page (together with product page) tells you the terms and conditions on products on our site to you.

You should understand that by using our site or ordering any of our Products, you agree to be bound by these terms and conditions. If you refuse to accept these terms and conditions, you will not be able to order any Products from our site.

 

  • We check all the jugs before posting them to you. All stainless steel production will have a slight tolerance and variance occur from jug to jug or in any parts of the jug due to their natural tenacity, so you will find small but acceptable variations between spouts left vs right/ handle and body.

  • There is a welding marks at the handle inside the jug from Laser welding to make your Handle last longer. This marks is not a defect and does not rust.

  • We cceptable variations of handle alignment with a tolerance range of 1-2mm in Production by monitor and test to ensure there are the same within the acceptable level of tolerance. This is no way affects the pouring or the pouring technique.

  • In the process unfortunately at times of Polishing or Coating, the metal might come into contact with another object that slightly scratches the metal outer and internal surface of the jug .

  • Whilst all care is taken in looking at each jug, there is no guarantee that every stainless steel product will have a surface with no scratches.

  • The milk pitcher is dipped in solution during the electroplating process by attached to a fine wire and submerged into that solution. As a result it will leave a very fine wire marks on inside of the pitcher. This can not be avoid for authentication reason.

  • In agreeing to purchase this Color Coating you accept that it’s not a defect but rather part of the production process. There would be some scratches on the exterior and a fine wire markings on the inside of the milk pitcher. Anything plated will eventually tarnish with time and wear.

The Main reasons why we can not provide such a perfect finish but only offers in level of Industry standards

  1. The Material nature of the product and many process of Making a Jug from Body, Handle, Color coating and Logo Laser

    • All JIBBIJUGs are made with 304 grade stainless steel. The application of colorplating to our products, is to make it appear more attractive. Please be aware that there are slight different color tones in some area, and in rare cases, may have some tiny soft spots on the metal. It all depends on the color schemes, methods, finish, and material used for coating, and surface chemical treatments.

    • All jugs are made from a mould and are produced on a machine which bends the sheet metal. In the process unfortunately at times the metal might come into contact with another object that slightly scratches the metal. Whilst all care is taken in looking at each jug, there can be no guarantee that every stainless steel product will have a surface with no scratches. What we can however assure you is that your jug is still operational and the scratches will not affect your latte art or milk frothing. As with everything, once we wash or use regularly new scratches and Finger prints will appear.

    • Each of the process need to transfer with care from one place to another place, and then one machine to another machine

  2. Color Coating nature, AT JIBBIJUG we only charge $10 difference from none coating vs Coating due to conditions below

    • Any wire markings on the inside of the milk jugs is a normal occurrence during the electroplating by using the wire to attached the Jug to submerge into the solution as its purpose is just to hold the the jug into the electroforming solution. Such markings occur naturally and vary from jug to jug. They can not be avoided and ensure our authenticity, but are in no way a defect or poor production. All jugs are inspected by us prior to shipping to meet our requisite standard. 

    • ​The Color Plating is application is only intended to appear on the exterior surface of the jug. But in most cases, such application may unintentionally appear inside the jug.

    • Wire marking/ Light haze or fine scratch or spots may appear on the internal surface of the jug. This is common to all jugs with an Electroplating application, and is not a defect. Please do not judge the coating quality inside the jugs, this method of Coating is for Authentication reason where you will not find in any Counterfeit jugs.

    • You will find a different combination of Blue shade (Aqua, Purple, Dark blue or light blue) in one jugs, It is normal and not a defect. The blue color will be easily shown your finger print after first used and it is not a color defect, after micro cloth wipe it will be disappeared.

    • RoseGold/ Blue Plating,  this Color which has more of a copper/ Blue color than gold this causes the copper/blue at the surface to oxidize in a normal manner. You will find a mark or stain or tarnish on the surface. This is not a defect or used jug. Anything plated will eventually tarnish with time and wear. 

 

 

 

 

 

 

 

 

 

 

 

 

WHAT IS ELECTROPLATING?

  • Electroplating is the process of coating one metal or metal object with a very thin layer of another metal, typically by applying a direct electric current.

  • Electroplating Color can be worn off over months and years of use and wear.

  • COLOR plating eventually wears off, but the rate of tarnish can vary greatly depending on the piece

 

WHAT IS  TEFLON COATING?

  • A non-stick surface is a surface engineered to reduce the ability of other materials to stick to it. Better-quality coatings are more durable, but eventually it will peel and flake, and keep their non-stick properties not last longer.

  • Today, many consumers safely and happily use metal utensils on nonstick coatings with no issues. The problem is when there is an expectation about “perfection”, because all coatings will eventually fail and degradation after month or years. 

  • Teflon is a material often used as a non-stick coating on cookware. Occasionally, Teflon can develop scrapes and scratches as a result of interaction with other utensils or by using, which reduces its non-stick properties.

  • At JibbiJug we take the highest of care with the manufacturer to ensure that the standard of all coatings is acceptable. There would be some unavoidable abrasions and Peeling off  after even first used . Please be advised that this damage issued after used we will not provide refund or return in respect thereof.

  • Teflon Coating is applied to both external, and internal surfaces of the jug, to provide a non-stick surface to the entire jug. This teflon is not last longing as it can have a scratches after being touched by other materials.

  • We highly recommended you buy an electroplating options for last longer purpose. 

NOTES REGARDING COLOR COATING

  • All JIBBIJUGs are made with 304 grade stainless steel. The application of colorplating to our products, is to make it appear more attractive. Please be aware that there are slight different color tones in some area, and in rare cases, may have some tiny soft spots on the metal. It all depends on the color schemes, methods, finish, and material used for coating, and surface chemical treatments.

  • Any wire markings on the inside of the milk jugs is a normal occurrence during the electroplating by using the wire to attached the Jug to submerge into the solution as its purpose is just to hold the the jug into the electroforming solution. Such markings occur naturally and vary from jug to jug. They can not be avoided and ensure our authenticity, but are in no way a defect or poor production. All jugs are inspected by us prior to shipping to meet our requisite standard. 

    • The Color Plating is application is only intended to appear on the exterior surface of the jug. But in most cases, such application may unintentionally appear inside the jug.
    • Wire marking/ Light haze or fine scratch line may appear on the internal surface of the jug. This is common to all jugs with an Electroplating application, and is not a defect.
  • You will find a different combination of Blue shade (Aqua, Purple, Dark blue or light blue) in one jugs, It is normal and not a defect. The blue color will be easily shown your finger print after first used and it is not a color defect, after micro cloth wipe it will be disappeared.

  • All jugs are made from a mould and are produced on a machine which bends the sheet metal. In the process unfortunately at times the metal might come into contact with another object that slightly scratches the metal. Whilst all care is taken in looking at each jug, there can be no guarantee that every stainless steel product will have a surface with no scratches. What we can however assure you is that your jug is still operational and the scratches will not affect your latte art or milk frothing. As with everything, once we wash or use regularly new scratches and Finger prints will appear.

  • Gold/ RoseGold/ Blue Plating,  this Color which has more of a copper/ Blue color than gold this causes the copper/blue at the surface to oxidize in a normal manner. You will find a mark or stain or tarnish on the surface. This is not a defect or used jug. Anything plated will eventually tarnish with time and wear. 

WASH & CARE

  • Not dishwasher proof.

  • Hand wash only.

  • Not chemical resistance and color retention.

How to clean interior and Exterior of JIBBIJUG

  1. Interior: Clean With Citric Acid

    • Fill up hot water and add 1 tea spoon of Citric acid, to remove milk stains, dirt deposits. ​

  2. Exterior:  Water and Acetic Acid (Vinegar)

    • Mix a solution of Water and Vinegar 20% in Spray Bottle, Wipe and clean all finger prints or scratches

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ALIGNMENT & FAULTY &QUALITY CONTROL

We are well aware every customer wants a jug with perfect alignment between spout and handle. Building products that people love is a part of our design goals and vision. By creating high-quality products, we have developed and implemented proper tools to ensure best practices for manufacturing operation.

 

As the stainless steel material have their own tenacity, and each part’s tenacity is different, after the producing steps each component will be different for every parts of the milk jugs. We will monitor and test to ensure they are all the same. However everything will have the tolerance due to the material tenacity, so you will find a little difference in alignment of the jug or between different jugs, this is because of the material tenacity, but we will try to control the tolerance within 1-2mm in mass production. We will ensure again by our control inspector before packing to QC that JIBBIJUG products have met our criteria and try to investigate and control the *tolerance within 1-2mm.

 

We are also well aware that every customer has different ideas and methods for checking the alignment of the milk jug. However at JIBBIJUG we use Paper Metric Scale method to measure and QC the jug as the number in the scale will indicate the tolerance in metric units. At our factory, we are using this method to find the MID point of the JUG to place the handle right in the Center.

 

Alignment

  • We believe this Paper Metric Scale is the best way to check as we use the number for measure and don’t judge by appearance using eyesight or X & Y Scale without numbers, as it may create an incorrect assumption in some way.

  • At the warehouse, when it comes to checking the product before shipping, we will do double quality control inspection to prevent defects in your goods. We promise to send out only the jugs that pass the 2nd QC, and the inspectors will discard any jugs that do not meet our company standards (*tolerance within 0.01- 2 mm), including material, coloring and etc.

Handle laser

  • All our laser Handle will have 1-2mm tolerance , The handle made using a laser beam to weld metals in by fix one side first and then laser the other side after , so that assembly technique allows some tolerance between two sides of the handle.

  • All our jugs have been produced with the utmost care and attention. We are heavily involved in the production process and quality control. Some of our customers may have commented that the handle placement is not identical from jug to jug. Our manufacturer has informed us that there may be a difference or a tolerance of between 1mm-2mm jug to jug based on the laser process used to affix the handle to the jug. This in no way affects the pouring or the pouring technique.

Factory Material Marks. (scratches in side the jug)

 

  • Whilst all care is taken to ensure that every milk pitcher is produced to precise standards, we can not in any way guarantee any blemishes (Material mark  inside of the milk pitcher) with respect to internal polishing of the milk pitcher itself.

  • ​There is a Alignment mark (tiny small dots) on exterior at the top of handle area , this tool is used to control the best alignment, Unfortunately, this marks can not be eliminated in Polished Color coating Method. 

  • As promised, the Jibbi jug milk pitcher is designed to assist on the pouring of milk and latte art patterns, and any minor blemish (marks) caused by standard polishing does not in any way affect the intended purpose.

  • Understandably you may have concerns that Scratches/Laser mark might in someway cause contamination, but we are confident that such scratches/laser marks are merely cosmetic and in no way toxic.

  • Heat marks at the handle will be more visible on 420ml series due to material components. By testing without the Marks, there is a possibility that the handle will fall off. There will be less visible on 380ml, 400ml and 600ml series due to the Material nature. 

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In agreeing to purchase this Color Coating you accept those condition above it’s not a defects but rather part of the production process.
There would be some scratches or factory marks on the exterior or interior. Anything plated will eventually tarnish with time and wear.