DOUBLE NINJA

JIBBI's Note!

 

Please be aware as this Pointed eagle is very sharp pointy and slope, you may experience pouring lop side and perhaps you may think the spout seems to be crooked. Here's a trick to keep the pours straight, When pouring, please make sure your arm is parallel with the jug and position your cup, handle and arm in right angle direction.

 

Delivery Notes!

• Your package cannot be delivered without a a correct full delivery address (Number, Street, City, State and Zip Code) and Mobile contact number. and any other part of your complete address, the return parcel from incomplete or wrong address, we reserve the right to charge you for any extra costs
•  If you are waiting for delivery of MILk JUGS and it is taking longer than 7 days after you has received the tracking no. from us.



    Pls immediately check at Australia Postal service via  

    https://auspost.com.au/parcels-mail/track.html#/track



• Once the parcel has reached your country, it is your responsibility to contact your local (government) post office in case of custom charges or pick up parcel.
• Any customs, import duties and associated fees are the responsibility of the recipient and are charged once the parcel reaches its country of destination.

 

Refund & Returns Policy


• We do not refund for Change of mind or Sale items or Free items or Item was used.

• We do not refund for Crooked spout or Alignment issues that create by own assumption, rather than our "Paper metric scale" for QC.

• We do not refund if you don't like the jug or spout of the jug after being used, or it doesn't fit you properly later.


We will happily offer the refund of a purchased item(s) if it meets any of the following conditions:

• It is physically faulty or damaged in some way.

• The incorrect item was shipped or does not match the descriptions.

• The item was out of stock or unavailable.

• Damage to the item has occurred during shipping.


Exchange or Return
We check all the jugs strictly before posting it to you. Should you receive a jug and are not 100% happy with it, please contact the JIBBIJUG immediately and we will do our best to resolve the problem.


Return or Exchange for any other reason, return shipping will be you at your own cost



• Refunds will not be issued If you has owned it for some time or used it and may causes the spout/ body broken or chipped later, it is your responsibility to take reasonable care of JIBBIJUGS as the spout are quite delicate part due to the sharpness and thin curve designed for "Latteart purpose".
• We will happily offer a free repair service. Good returned for repair will be accessed and/or repaired within a reasonable time with free of charges. Please note, Customers will be required to pay for return postage fees.



Online store credit will be issued within 7 days of products being returned, which can be used for future purchases at www.jibbijug.com. Credit issued will expire 6 months from date of issue.

 

WHAT IS ELECTROPLATING?

Electroplating is the process of coating one metal or metal object with a very thin layer of another metal, typically by applying a direct electric current.

• Electroplating Color can be worn off over months and years of use and wear.
• COLOR plating eventually wears off, but the rate of tarnish can vary greatly depending on the piece

WHAT IS  Teflon Coating?
A non-stick surface is a surface engineered to reduce the ability of other materials to stick to it. Better-quality coatings are more durable, and less likely to peel and flake, and keep their non-stick properties for longer.

• Today, many consumers safely and happily use metal utensils on nonstick coatings with no issues. The problem is when there is an expectation about “perfection”, because all coatings will eventually fail over a month or years. Modern coatings can be used with light scraping of metal tools with very little degradation.



WASH & CARE!

• Not dishwasher proof,
• Hand wash only.
• Not chemical resistance and color retention.

COLOR COATING NOTES!


• All JIBBIJUG are made by stainless steel 304 grade (excluded Original series) adding Color plating to an item to make it appear more precious and attractive. You may be aware that there are slightly different color tone in different area and also may have a tiny soft spot in the metal happen in rare cases which almost invisible or none depending on the color schemes, methods, finished and material of coatings and surface chemical treatments.

• The Color Plating is only coating for outside of the jug, not to plating the inside of the jug. But you will see some color adhere to the stainless steel inside of the jug as its deposit the metal finish. You may see a light haze or fine scratch line on the metal in side the jug, It is a normal condition which it was not a defect from Electroplating method.

• For Teflon Coating is coated for Outside and Inside of the jug to get the benefits of non-stick and easy to clean.
• Electroplating so the color will be last longer, however some series are coated by other methods like Teflon or Painting (Classic), so we love to recommend the users using hand washing with delicate care to keep the color last as long as possible.  Do not soak in Chemical, the color will get abrasion.