You will get
- Kendo. 400ml
- Hero 600ml
NOTES REGARDS COLOR COATING
All JIBBIJUGs are made with 304 grade stainless steel (excluded original series). The application of color plating to our products, is to make it appear more attractive. Please be aware that there are slight different color tones in some area, and in rare cases, may have some tiny soft spots on the metal. It all depends on the color schemes, methods, finish, and material used for coating, and surface chemical treatments.
The Color Plating is application is only intended to appear on the exterior surface of the jug. But in most cases, such application may unintentionally appear inside the jug.
Color Imperfections will appear inside the jug, this is common to all jugs with color application, and is not a defect.
Light haze or fine scratch line may appear on the internal surface of the jug. This is common to all jugs with an Electroplating application, and is not a defect.
You will find a different combination of Blue shade (Aqua, Purple, Dark blue or light blue) in one jugs, It is normal and not a defect. As we are using 3 primary colors mix to get the blue one, so teh results will be a blending shade of blue.
Kendo & HERO
Refund & Returns Policy
- We do not refund for Change of mind or Sale items or Free items or Item was used.
- We do not refund for Crooked spout or Alignment issues that create by own assumption, rather than our "Paper metric scale" for QC.
- We do not refund if you don't like the jug or spout of the jug after being used, or it doesn't fit you properly later.
We will happily offer the refund of a purchased item(s) if it meets any of the following conditions:
- It is physically faulty or damaged in some way.
- The incorrect item was shipped or does not match the descriptions.
- The item was out of stock or unavailable.
- Damage to the item has occurred during shipping.
Exchange or Return
We check all the jugs strictly before posting it to you. Should you receive a jug and are not 100% happy with it, please contact the JIBBIJUG immediately and we will do our best to resolve the problem.
Return or Exchange for any other reason, return shipping will be you at your own cost
- Refunds will not be issued If you has owned it for some time or used it and may causes the spout/ body broken or chipped later, it is your responsibility to take reasonable care of JIBBIJUGS as the spout are quite delicate part due to the sharpness and thin curve designed for "Latteart purpose".
- We will happily offer a free repair service. Good returned for repair will be accessed and/or repaired within a reasonable time with free of charges. Please note, Customers will be required to pay for return postage fees.
Online store credit will be issued within 7 days of products being returned, which can be used for future purchases at www.jibbijug.com. Credit issued will expire 6 months from date of issue.