You will get
- Kendo. 400ml
- Hero 600ml
The NINJA spout is specifically designed to be short, and protruded (hanging tip). We have been asked if this is a design defect but can assure customers that it is designed this way for pouring efficiency.
- Teflon Coating is applied to both external, and internal surfaces of the jug, to provide a non-stick surface to the entire jug, this teflon is not last longing as it can have a scratches after being touched by otyher materials.
- As the spout is uniquely designed whilst it takes a little time to master, once perfected it will make pouring more intricate and detailed. The downward angle of the spout is crafted to be narrow, sharp and straight. As you become more confident with this spout, the results will become more apparent, as you get proficient with the spout.
Every productions in any Stainless steel metals will have the tolerance due to the material tenacity, you may find a little different in alignment of the jug or between different jugs, this is because of the material tenacity.
Read before you buy
Please have a read of our information such as Our QC, Color coating, Refund, Return Policies and etc. before you buy, click bullet on the right. By ordering JIBBIJUG you agree and acknowledge these terms and conditions.
Kendo & HERO
Refund & Returns Policy
- We do not refund for Change of mind or Sale items or Free items or Item was used.
- We do not refund for Crooked spout or Alignment issues that create by own assumption, rather than our "Paper metric scale" for QC.
- We do not refund if you don't like the jug or spout of the jug after being used, or it doesn't fit you properly later.
We will happily offer the refund of a purchased item(s) if it meets any of the following conditions:
- It is physically faulty or damaged in some way.
- The incorrect item was shipped or does not match the descriptions.
- The item was out of stock or unavailable.
- Damage to the item has occurred during shipping.
Exchange or Return
We check all the jugs strictly before posting it to you. Should you receive a jug and are not 100% happy with it, please contact the JIBBIJUG immediately and we will do our best to resolve the problem.
Return or Exchange for any other reason, return shipping will be you at your own cost
- Refunds will not be issued If you has owned it for some time or used it and may causes the spout/ body broken or chipped later, it is your responsibility to take reasonable care of JIBBIJUGS as the spout are quite delicate part due to the sharpness and thin curve designed for "Latteart purpose".
- We will happily offer a free repair service. Good returned for repair will be accessed and/or repaired within a reasonable time with free of charges. Please note, Customers will be required to pay for return postage fees.
Online store credit will be issued within 7 days of products being returned, which can be used for future purchases at www.jibbijug.com. Credit issued will expire 6 months from date of issue.